Privacy Policy

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information about how we handle your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations.

This data privacy apply to data processing by the website (https://www.unea.io) and web application (https://app.unea.io).

The person responsible for data protection can be reached at contact@unea.io.

Definitions

Our privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

Access to and storage of information in terminal equipment

By using our website, access to information (e.g. IP address) or storage of information (e.g. cookies) in your terminal equipment may occur. This access or storage may involve further processing of personal data pursuant to the GDPR.

In cases where such access to information or such storage of information is strictly necessary for the technically error-free delivery of our services, this is done on the basis of § 25 para. 1 s. 1, para. 2 no. 2 TTDSG.

In cases where such a process serves other purposes (e.g. the needs-based design of our website), this will only be carried out on the basis of § 25 para. 1 TTDSG with your consent pursuant to Art. 6 para. 1 lit. a GDPR. The consent can be revoked at any time with effect for the future.

For more information on the processing of your personal data and the relevant legal basis in this context, please refer to the following sections on the specific processing activities on our website.

Webhosting

This website is hosted by an external service provider - Webflow (Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA).

Personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, web page accesses and other data generated by a website.

We collect the listed data to ensure a proper connection to the website and an error-free delivery of our services. The processing of this data is strictly necessary to make the website available to you. The legal basis for the processing of the data is our legitimate interest in the correct presentation and functionality of our website in accordance with Art. 6 Para. 1 lit. f GDPR.

Personal data may be transferred to the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Server-Logfiles

Once you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during an active connection for communication between your internet browser and our web server

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status
  • Web browser used and operating system used
  • (Full) IP address of the requesting computer
  • Transmitted amount of data

We collect the listed data in order to guarantee a frictionless connection and to enable a comfortable use of our website. The log file also serves for evaluating system security and stability as well as administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f GDPR.

For reasons of technical security, we store these data temporarily. It is not possible for us to draw conclusions about individual persons based on these data. The data may be processed for statistical purposes in anonymous form. These data will not be stored together with other personal data of the user, compared with other databases, or transferred to third parties at any time.

Cookies

Our website uses "cookies". Cookies are small text files that are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or your web browser automatically deletes them.

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. language settings). Other cookies are used to evaluate user behavior (analysis and optimization purposes) or to display advertising.

The processing of data through the use of cookies that are absolutely necessary is based on a legitimate interest in the technically error-free provision of our services in accordance with Article 6 (1) (f) GDPR.

The processing of personal data through the use of other cookies takes place on the basis of consent in accordance with Article 6 (1) (a) GDPR. The consent can be revoked at any time for the future.

Please note that the functionality of our website may be restricted if cookies are deactivated.

You can set your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, activate the automatic deletion of cookies when closing the browser.

The cookie settings can be managed under the following links for the respective browsers: Google Chrome, Mozilla Firefox, Edge (Microsoft), Safari


Web form and contact via email and phone

If you send us inquiries via the contact form, contact us via e-mail or call us, your data from the inquiry form, your e-mail, or phone call including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and contact you. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 Paragraph 1 Letter f GDPR and, if applicable, Article 6 Paragraph 1 Letter b GDPR, if your request is aimed at concluding a contract.

A web form is provided on our website which you can use to contact us and request a free demo of our software and product information. The transmission of personal data via the web form is encrypted. The data entered in the input mask will be transmitted to us and saved. This data includes: first name, last name, e-mail address, telephone number, company. At the time the message is sent, the following data is also stored: date and time.

The data will not be passed on to third parties. The data will only be processed within the scope of the specified purpose - for contacting and arranging appointments, by telephone or email, as well as sending offers and information about our products. You can revoke your consent at any time for the future.

Newsletter

If you would like to receive the newsletter offered on the website under "Learn more about unea" with regular information about our offers and products, we need your e-mail address as mandatory information. Additional data is provided in order to be able to address you personally in the newsletter and/or to identify you if you wish to exercise your rights as a data subject. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you our newsletter by e-mail if you have expressly confirmed to us that you consent to the sending of newsletters. In the first step, you will receive an e-mail with a link that you can use to confirm that you, as the owner of the corresponding e-mail address, want to receive newsletters in the future. We base the processing of your data on your consent in accordance with Article 6 (1) (a) GDPR.

When registering for the newsletter, in addition to the e-mail address required for sending, we store the IP address you used to register for the newsletter, as well as the date and time of registration and confirmation. You can unsubscribe from the newsletter at any time via the link included in each newsletter or by sending an email to the responsible person named above.

We also process your data for the analysis of newsletter campaigns. For the evaluation, the e-mails sent contain tracking pixels, which represent one-pixel image files that are stored on our website. In this way it can be determined whether a newsletter message has been opened and which links have been clicked on. With the help of conversion tracking, it can also be analyzed whether a predefined action (e.g. purchase of a product on our website) took place after clicking on the link in the newsletter. Technical information is also recorded (e.g. time of retrieval, IP address, browser type and operating system). This data is used exclusively for the analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.

Our email newsletters are sent via the technical service provider HubSpot Ireland Limited, Ground Floor, Two Dockland Central, Guild St, North Dock, Dublin, D01 R8H7 Dublin ("HubSpot"), to whom we send the data you provided when registering for the newsletter pass on. Personal data may be transferred to the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

You can revoke your consent at any time for the future.

Google Tag Manager

This website uses the Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. The means: No cookies are used and only the IP address of the user is transmitted to Google to establish a connection. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data If a deactivation has been carried out at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.

Personal data may be transferred to the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

HubSpot

We use HubSpot for marketing activities on our website. HubSpot is a software company from the USA with a branch office HubSpot Ireland Limited at 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. We use this integrated software solution for our own marketing, lead generation and customer service purposes. These include e-mail marketing, which regulates the sending of newsletters and automated mailings, social media publishing and reporting, contact management such as user segmentation and CRM, landing pages and contact forms. HubSpot uses cookies, small text files that are stored locally in the cache of your web browser on your end device and enable us to analyze your use of the website. HubSpot evaluates the information collected (e.g. IP address, geographic location, type of browser, duration of the visit and pages viewed) on our behalf so that we can generate reports on the visit and the pages visited. Information collected via HubSpot and the content of our website are stored on servers of HubSpot's service providers. If you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, the processing on this website takes place for the purpose of website analysis. You can revoke your consent at any time with effect for the future.

Personal data may be transferred to the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can revoke your consent at any time with effect for the future.


Hotjar

We use Hotjar on our website and application to better understand the needs of our users and to optimize the offer and experience on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click on, what they like and don't like, etc.) and this helps us tailor our offering to our users' feedback to align Hotjar works with cookies and other technologies to collect data about the behavior of our users and their end devices, in particular the IP address of the device (is only recorded and stored in anonymous form while you are using the website), screen size, device type (unique device identifiers). ), information about the browser used, location (country only), preferred language for viewing our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

You can object to the use of Hotjar by following the instructions under the following link: https://www.hotjar.com/policies/do-not-track/. Further information on how Hotjar handles personal data in connection with the Hotjar tool can be found in Hotjar's data protection declaration (https://www.hotjar.com/legal/policies/privacy/).

Personal data may be transferred to the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can revoke your consent at any time with effect for the future.

Mixpanel

We use Mixpanel on our website and in our application. This is an analysis service provided by Mixpanel, Inc., 405 Howard St., Floor 2, San Francisco, CA 94105, USA ("Mixpanel"). The Mixpanel tool can be used to evaluate the use of our website and your interaction with the functions of our website. The personal data collected, such as your IP address, can be transmitted to Mixpanel servers, possibly also outside the EU such as the USA. Mixpanel will only process this personal data on our behalf.

You can opt out of using the Mixpanel tool by following the instructions at the following link: https://mixpanel.com/optout/. A so-called opt-out cookie is set here. If you delete the cookies on your end device, it is therefore necessary to save this opt-out cookie again by following the instructions under this link. For more information on Mixpanel's handling of personal data in connection with the Mixpanel tool, see Mixpanel's privacy policy (https://mixpanel.com/legal/privacy-overview/).

Mixpanel is certified under the EU-US Privacy Shield, which is based on an adequacy decision by the EU Commission, and is therefore committed to complying with EU data protection regulations. The transfer of data to Mixpanel in connection with the Mixpanel tool is based on Art. 45 and 28 GDPR.

We also use the Mixpanel tool to analyze the use of our offer and to be able to continuously develop our offer in terms of user-friendliness. The basis for using the Mixpanel tool is Art. 6 (1) sentence 1 lit. f) GDPR. Our legitimate interest is to ensure the best possible user comfort through constant optimization and further development of our offer.

Chat (Intercom)

This website uses live chat to ensure the best possible user experience. To answer live inquiries, your chat name (first and last name) and your chat content will be collected and stored for the course of the chat.

We only collect your e-mail address and telephone number if you voluntarily provide them to us in order to be able to contact you later.

Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. The cookies enable the Internet browser of the site visitor to be recognized in order to ensure that the individual users of the chat function on our website can be distinguished. The information generated by the cookies about your use of this website (including your IP address) is transmitted to a server of the chat service provider and stored there.

In order to avoid the storage of cookies, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies can mean that the chat function on our website can no longer be executed.

We use the service provider Intercom R&D Unlimited Company at 2nd Floor, Stephen Court, 18-21 Saint Stephen's Green, Dublin 2, Ireland.

Personal data may be transferred to the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

External links

Insofar as there are links to other websites or social networks (Facebook, Twitter, LinkedIn etc.), we have neither influence nor control over the linked content and the data protection regulations there. We recommend checking the data protection declarations of these websites when accessing linked websites in order to be able to determine whether and to what extent personal data is collected, processed, used or made accessible to third parties.

Your Rights

In the following, you will find information about your data subject rights, which the current data protection law grants you against the controller concerning the processing of personal data:

The right, pursuant to Art. 15GDPR, to obtain information about your personal data processed by us. In particular, you may request information about the purposes of processing, the categories of personal data concerned, the categories of recipients to whom your data has been or will be disclosed, the envisaged period for which the data will be stored, the existence of the right to request from the controller rectification or erasure or personal data or restriction of processing of personal data concerning you or to object such processing, the existence of a right to lodge a complaint with a supervisory authority, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved, as well as the significance and the envisaged consequences.

The right to obtain without undue delay the rectification of inaccurate personal data concerning you. in accordance with Art. 16 GDPR.

The right to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right of freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, but you oppose the erasure and we no longer need the data for the purposes of processing, but they are required by you for the establishment, exercise or defence of legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.

The right, in accordance with Art. 20 GDPR, to receive the personal data concerning you, which you have provided to us in in a commonly used and machine-readable format and the right to transmit those data to another controller.

The right to withdraw your given consent pursuant to Art. 7 para. 3 GDPR with effect in the future at any time.

The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR, in particular in the Member State of your habitual residence, place of work.

The right to withdraw your given consent pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your given consent concerning the processing of your personal data with effect for the future at any time. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal

Right to object

If your personal data is processed by us based on legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data at any time for reasons relating to your specific situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right to object without the requirement of stating a reason. If you wish to exercise your right of withdrawal, objection or any of your other rights, simply send an e-mail to contact@unea.io.

Subject to change

We reserve the right to adapt or update this privacy policy, if necessary, in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take account of changes to our services, e.g. the introduction of new services. The most current version applies to your visit.

Status of this privacy policy: August 2022